We thank you once again for your reservation at JBX Resort Apartments and we are looking forward to seeing you here.

Onto your email was sent first message from us, in which can be found a link into app myAlfréd with your personal unique code for signing in. This app contains all information you may need - contacts, detailed summary of ordered services or you can even fill in all personal information required during check-in and save your time! MyAlfréd enables you to order further services, make a contactless payment, order private parking spot in our underground garage or find useful tips for sightseeing in the nearest area.

We tried to make the following instructions easy and understandable, for you to have a pleasant stay with us:


  • Check-in is possible at the earliest from 4 PM, as your PIN code to all the entrances is valid from 4 PM, if not agreed differently. The PIN code is valid to the main entrance, side entrance, garage, and your apartment. Early check-in is paid extra based on further request. Guests receive their PIN codes via email they provided.
  • you are accomodated in the building D
  • end of your stay on the day of your leaving at the latest at 10.30 AM, same as the time of the PIN expiration
  • Each guest (including children) must fill in the accommodation information form online (based on further email request via myAlfréd) or show an ID card or a passport at the reception
  • Electronic door locks are unlocked with a PIN code, which we send in the morning on the day of your arrival via email you provided.The PIN starts to work at 4 PM – please don’t use them sooner, they won’t work.
  • The PIN code to the apartment is not sent to guests without a completed ON-LINE check-in. You will receive your PIN in person at the JBX Resort Avenue Lipno central reception after presenting and checking your documents (afternoon reception opening hours 4 - 8/9 PM). Please check if the email address you provided is correct! 
  • main resort reception JBX Apartments is located 300 m up the hill in the direction of Lipno parking P2, P3 in the building B JBX Resort Avenue Lipno. The receptionist are available from 8 AM – 11 AM/4 PM – 9 PM.
  • Telephone number of the reception: +420 381 255 090 (use on the day of your arrival and your whole stay)
  • Telephone number of the reservation department:  +420 607 176 172  with ussual working hours MO – FRI 8 AM – 7 PM, in the main season even on weekends

Services included in the price of the accomodation:

  • final clean-up (see General terms and conditions) after your leaving. Extras: during your stay are no clean-ups in your apartment, fresh towels are ready in your apartment on the day of your arrival and if your stay is longer than 3 nights, they will be exchanged in the middle of your stay, as well as replenished hygienic items.
  • private lockable heated lockers to store your sports equipment - trekking shoes and poles, skis, snowboard, ski boots - available from autumn to spring - the key will be ready in your apartment upon further request
  • fully equipped bike room - sockets for recharging your e-bikes, bike racks - available from spring till autumn - the entrance to the bike room is opposite the entrance gate and the same PIN code as to your apartment is valid here to open the doors
  • free Wi-fi in all areas of the resort

1 parking space in our underground garage in the price of the accomodation:

  • one parking space is prepared for each apartment in our underground garage, it is not necessary to reserve a parking space in advance
  • park in free spaces that are free at the moment you enter the garage (the same exacts space is not reserved for the whole stay, we only guarante that there is enough space for you to park your vehicle)
  • the garage door is opened with a PIN code, which we send you in the morning on the day of your arrival - the PIN code is the same for the garage door, the main entrance to the apartment building from the roundabout and also for your apartment
  • when leaving the garage, no PIN is required, just stop approx. 1 m in front of the door and it will open by itself
  • the area of the underground garage is monitored with camera 24 hours a day
  • there are no additional parking spaces in the underground garages, we can reserve a maximum of 1 parking space for each apartment (applies mainly to high seasons - New Year's Eve stays, spring holidays, summer holidays). In off season, if we are free, we will be happy to confirm aditional parking space for you for an agreed price.

Chargable services:

  • breakfast buffet served from 8:00 - 10:00 in the partner restaurant Gemelli (10 m from the apartment building). The price for breakfast is 250 CZK/each guest older than 3 years
  • IN THE SUMMER MONTHS (1.6. - 30.9.) a sun terrace on the roof of the apartment house with a saltwater pool (10.5 x 5 m), deckchairs and wooden palisades is available for our guests
  • Finnish sauna (1-6 guests) and whirlpool (1-4 guests) are available all year round, semi-private outdoor whirlpool with counter current (2.5 x 5.5 m) located in the garden of the resort for up to 6 guests - private space in whirlpool, located in the garden where other guests have free access

Complete information about our sun terrace and wellness services can be found on the websites: WELLNESS and SUN-TERRACE

Once again, we would like to thank you for choosing the services of our resort for your stay in Lipno and we wish you a safe and very comfortable stay with us, full of unforgettable experiences.


Yours sincerely

JBX Resort Apartments Lipno