Thank you once again for your accommodation booking at JBX Resort Apartments Lipno!
You can review complete arrival instructions here with the help of our virtual assistant.

To make your trip preparation and your stay itself easier, we have prepared an overview of all important information for you.

BEFORE ARRIVAL:

Alfred App – Your Personal Online Receptionist:

Four days (or less) before your arrival, you will receive an email from us with a link to the myAlfred platform, where you will find:

    • all details about your booking
    • contact details for our reception
    • an overview of ordered services
    • online check-in for all guests – mandatory to complete
    • the option to order additional services or pay contactless
    • tips for trips and activities in the area

 

For guests with a Booking.com reservation:
– The login code for myAlfred is not the same as the reservation code from Booking.com.
– If you have not received the myAlfred code and there are less than 2 days until arrival, please contact us at: rezervace@jbxresort.cz.

To log in to myAlfred, you need the 6-digit booking code you received in your email.
(if you received an unformatted informational email via Booking, look for the term Reservation Code)

Accommodation:

Check-in: from 16:00 (unless otherwise agreed)
Check-out: by 10:30

On the morning of your arrival day, you will receive an email containing:

  • PIN code for all entrances
  • along with the PIN code, you will also receive the code for garage access

  • We do not send PIN codes to guests who have not completed online check-in!

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You can also view this information in Alfred from your arrival day.

Reception:

  • The central reception is located 300 m from building D (JBX Resort Avenue – building B) and is open daily from 8:00 to 11:00

phone: +420 381 255 090 (for guests on arrival day and during their stay)

  • Reservations department with operating hours from Monday to Friday, from 8:00 to 16:00
  • phone +420 607 176 172

Parking:

Each apartment includes 1 complimentary parking space in the underground garage. No advance reservation is required.

  • You can park in any available space (spaces are not pre-assigned).
  • Access to the garage is via a PIN code.
  • The garage is monitored 24/7.

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During high season, only 1 space per apartment is available. We would be happy to offer you an additional space, subject to availability and for an extra charge.

Breakfast:

Breakfast is served buffet-style daily from 8:00 AM to 10:00 AM at the JBX Avenue Lipno lobby bar (300 m).

Breakfast is available for an additional charge and must be ordered at least 24 hours in advance.

Services included in the accommodation price:

  • Underground garage parking for 1 passenger car
  • Ski room with heated lockers for drying ski boots
  • Bike storage with charging for e-bikes and stands
  • Summer terrace with saltwater pool (available from 1. 6. – 30. 9., subject to current weather conditions)
  • Free Wi-Fi throughout the resort
  • Local accommodation fees

Optional Services You Can Add:

  • Buffet breakfast at JBX Avenue Lipno
  • Finnish sauna (1–6 people) – year-round
  • Outdoor hot tub (1–4 people) – year-round
  • The sauna and hot tub are provided as private rentals.

 

For more detailed information about our services, please visit this link: Wellness JBX Apartments.

All these services, available for an additional charge, can be booked at the central reception between 8:00 AM and 11:00 AM or via the Alfred app.

We hope you thoroughly enjoy your stay with us and take home only the most wonderful memories. Should you have any questions, we are always happy to assist.

Wishing you a pleasant stay,
The JBX Resort Lipno Team